Your booking seller
The seller can retrieve an order, check payment, resend a voucher or process a refund. Its name appears in the booking confirmation.
Contact
Who can answer your question?
The seller handles your booking, the railway answers timetable and service questions, and Cruise Media corrects errors on this website.
Payment, voucher or cancellation
Contact the seller named in your confirmation.
Timetable, disruption or validity
Contact SBB or the operator of the service.
Factual error on the website
Send the correction to Cruise Media.
Railway and service operator
Current timetables, disruptions, reservation requirements and binding validity rules come from the relevant railway company.
swisstraintickets.com editorial team
Cruise Media reviews reports of incorrect claims, outdated details and broken links. Include the page URL and an official source for the correction. Booking records remain with the seller.